Meet the team of the industry leading virtual assistant company - LiveLink

“I LOVE people.  I’m a positive kind of gal and believe in collaboration and co-operation.

My career path was pretty strange. Navy to Hotel Manager to NHS Governance.  In 2011, LiveLink was born.

My two cats, Mad Mary and Lady Grace of Norwich allow me to share their home in the beautiful City of Norwich.

I’m an RA Warrior (Rheumatoid Arthritis). I’ll always give away my last Rolo”

“Hello, I’m Jenn and have been a ‘Linkette’ at Live Link Resource since March 2020.
The majority of my career has always been heavily involved with customer service, from the research side and analysis, to direct customer communication.
My previous roles have given me the knowledge, experience and understanding of versatility, necessary to gain the greatest successes out of my work.
I relish the opportunity to take on any challenge. There
is no job to small or problem unsolvable, in order to create a friendly, valuable and helpful working alliance, for our customers”.

Hi, I’m Estelle. I joined LiveLink in October 2020. I have spent the majority of my working life within the Administrative sector, spending 14 years as a Personal Assistant. I have also been employed within the Private Healthcare and Retail sectors too. This job has allowed me to liaise with customers on behalf of our clients on a daily basis, which I really enjoy. With my courteous, attentive manner, my aim is to put our clients and their customers at ease, with the knowledge their calls are being handled competently and efficiently.

My name is Nadia and I am one of the virtual assistants here at LiveLink. When I am not speaking to customers I enjoy time with my 2 young boys, that will include muddy trails, outdoor nature and long walks. Aside from that my hobbies are going out to different restaurants and trying new flavours. I also have a great passion for cooking and experimenting with different herbs and spices.

Hi, I’m Niamh. I joined LiveLink in March 2021 becoming a virtual assistant. When I am not working I am out and about travelling everywhere throughout Ireland and loving every minute!
I have worked 3 years in the retail industry and have ample ability to deal with a multitude of customer queries and problems and think quickly on my feet to solve any which my arise!
In my spare time you would find me hiding away in our gym or playing with animals.

Hi I’m Liz I am the newest member of the linkettes I started in May 2023.

I have over 25 years experience in customer services, complaints, sales and marketing. I am very empathetic and friendly and very much a people person. I have learnt over my career a smile and a friendly calm demeaner can solve any issue a customer may have. I am quick thinking and a good problem solver and will do any thing I can to make sure a customers needs are met.

In my spare time I like to fix things or go for walks in the country side.

Hello! I’m Kiera.

I have 15+ years of customer service experience starting at a family business as a child, which led to many different industries and fast-paced environments over the years. I’ve dealt with it all! I am a highly organised, detail-oriented, love to help people and love a good old chat! When I’m not working you’ll find me doing something creative, like making butterfly taxidermy frames, making jewellery, spending time out in nature, rain or shine! or trying to find a documentary about ancient history that I haven’t already seen.

Hi, I’m Karen and I recently joined LiveLink as a virtual assistant and I love it. I enjoy traveling and have visited many places including, UK, Majorca, Egypt and also lived in the lake district and America. I am now happily settled in Wales.

I have 3 amazing grown up children and a great partner, who is also bravely teaching me to drive! I enjoy diamond art and making them as gifts, I also do jewellery making. I like to make the most of life and always have a smile!