It only takes one missed call for a guest to book elsewhere. LiveLink have put an end to us losing business.
Hire premium virtual assistants for your hotel
Hannah Jones
Operations Director
Dial House
Specialist virtual assistants for hotels
We are a team of premium virtual assistants who specialise in the hospitality industry.
Our experienced team of front of house staff and hotel managers have been helping owners all over the UK for the past 8 years. We know the demands of running your own hotel, and we know how to help.
Let us handle the constant calls, emails and online reviews, to give you more time to do what you’re best at. With us, you get an extremely talented and knowledgeable resource for a fraction of the cost of hiring a new member of staff.
We’re tried and tested and are quickly setting the industry standard for virtual assistants in the hotel sector.
Why use LiveLink virtual assistants?
We are not the usual virtual assistant company who employs anyone with a phone and a few hours spare. We are simply better. We only employ the best and most experienced people within the sectors we work in.
Our team is what makes LiveLink special, and without the knowledge and experience our clients would not be able to get the amazing service they need to grow their business.
We match each hotel with the most suited member of the LiveLink team. You’re not working with a call centre, instead you get a dedicated resource that feels like an internal member of the team, with exceptional experience.
We don’t want to be a faceless corporate company. Visit our meet the team page to find the most suitable person for your hotel.
Meet The Team
We price differently...
Every hotel is different so how can we try and create standard pricing that’s fair?
At LiveLink we don’t want to overcharge hotels who handle fewer calls but need more email management than others, or take more bookings but have less admin. That’s why we create a custom price to suit every business.
Request a custom price below to get the resource you need without having to pay for more.
Custom Price
LiveLink’s virtual assistant services for hotels
Hotel Reception Service
Our team will take customer calls, process reservations, deal with enquiries and do all the admin so you can concentrate on your customer’s experience.
Hotel Live Chat
Potential customers are on your website and social media with questions about your services. We swiftly engage these enquiries to get you more reservations.
Hotel Reputation Management
Your online reputation is make or break to your business so don’t let it fall to the wayside because of time constraints. Let us manage your reviews to protect your ratings.
Some of our happy hotels
It only takes one missed call to have cost us several hundred pounds so not only does the LiveLink team make us more efficient, it makes us money
Philip Lomax - Hotelier Felbrigg Lodge Hotel
Want to join them?
Free ConsultationWe want to understand your hotel
Find out how a LiveLink virtual assistant can help grow your hotel by booking a free 30 minute consultation today.
Free Consultation
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