What services do virtual assistants offer?
Virtual assistants have varying degrees of experience and knowledge. Some virtual assistants may concentrate in a particular area. It could be marketing, technical or customer service. Many virtual assistants are far more general. They choose to offer the traditional services of diary management and email management.
The list below is not exhaustive. Not every virtual assistant is going to be able to provide these all these services.
So in no particular order:
- telephone answering and management
- updating and maintaining a CRM system
- managing and responding to live chat
- data entry
- customer service calls
- sales calls and campaigns
- social media set up, content and scheduling
- Facebook Ads, paid ads, Google Ads
- Transcription
- marketing such as landing page design, lead pages, copywriting, squeeze pages
- event coordination
- chasing outstanding invoices
- email management
- diary and calendar management,
- blog writing
- email marketing and also hard copy newsletters
- setting up systems and processes
- integrating systems and processes
Not every virtual assistant is going to have the skills or experience to do everything on this list. When you’re looking for a virtual assistant, you will need to be very specific what do you want them to do. You might need more than one. Then you will have a happy virtual assistant that is right for the job.
